Welcome to PINPOINT Resource Group!

We are your one stop shop for all IT needs, A to Z. Whether it's cabling, staffing, hosting, managed services, any tier support, you name it, we've got you covered!    Read more...

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Did you know?

 

Most physical servers only use a very small percentage of their resources at any given time. If you have a truck that sits in the garage 350 days out of the year, it's not doing you much good is it?

We use this to our advantage, and you see it in your bank account. We fully embrace VMware, Microsoft virtualization and hosting technologies to maximize hardware, so you are getting the most out of it, while increasing your redundancy and uptime.

Ask us about what we can do for you. Whether it's virtualizing one server, a hundred servers, your website, or your email. We can host it all, and support it every step of the way.

We support customers all across the US, but Raleigh, NC is where we call home.


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What can we do for you? Simply put, everything.

Our philosophy is that no job is too small or too big. We know that anytime you are looking to make a change that it is big to your company. We also know that trust is built, not given. It's simple business, that far too many companies have gotten away from: Provide a good product, and people will come to you. It's because of this that many of our customers are from reccomendations of our past customers. This spans all aspects of our business, from staffing, placement, telephony, and our network practice. We know that if we just throw bodies at a position, we're wasting your time, and money. We know that if we do a job for our network practice that isn't going to suit your long term goals, we've wasted your time, money, and your trust in us.

IT Solutions    -    Staffing    -    Permanent Placement    -    Telephony


IT Solutions

With over 40 years combined experience in IT support and planning, PINPOINT is uniquely positioned to support the IT needs of your business.

PINPOINT brings lessons learned from experience in global enterprises and scales them to fit small to mid-sized corporations. Our staff takes time to educate business leads about their infrastructure options and helps them make the most prudent choice for their business.

How PINPOINT can help your business

PINPOINT's Infrastructure Management and Support Team can offer guidance and hands on support at all levels. We partner with our clients to integrate the right solution into their existing technology and support structure. This enables a higher level of support at a lower price point.

Prepare

PINPOINT provides senior-level planning and guidance for your business. We help you plan for a specific technology need or serve as an ongoing technology partner, providing guidance and continuity as your business evolves.

Create

PINPOINT manages projects of any size, from gathering business requirements to full implementation and roll out. Additionally, we can fine-tune all the components of your network to ensure optimal performance.

Support

PINPOINT offers off-site, on-site and emergency support of your computer and network infrastructure. We provide active monitoring of your systems, so issues can be resolved before they affect productivity.

Put our experience to work for you!

We're ready to work with you for a day, a project or the life of your business. We look forward to speaking with you about ways we can apply our expertise to your IT needs, so you can focus on your core business.


Are you thinking about virtualization?

Virtualization is a great way to get the most out of your servers, or to save money off having a dedicated server. With technologies like VMotion for live migration of VMs in the event of a host failing, and VEEAM backups, we are able to give you the kind of up time and recovery that would cost you a fortune using dedicated hardware. We can even take snapshots of your virtual machine, or machines, before a large change so if the change doesn't go as planned you can revert back as if nothing had ever happened. These kinds of features are what make VMs so exciting. Contact one of our VMWare engineers to find out what we can do for you.

Would you like to have a single point of contact for telephone, computer, email, software, websites, etc?

We provide the total hosted experience. We have Microsoft Exchange 2010 supporting hosted customers, so your email is totally in the "cloud". For you, it's business as usual, all the things you love about your desktop Outlook client will still work, and since we're running Exchange 2010, there are many new features to make your life easier. We have our own web servers to host your website, sharepoint sites, terminal servers with a secure gateway to access VM servers or applications.

Are you interested in how technology can make your business more effective?

Did you know we can host your applications and provide them to you remotely? You click an icon on your desktop, it looks and feels like you're running it there, but it's actually running on our secure servers. You can copy, paste, print, with none of the hangups of Citrix. We are doing stuff you didn't even know existed, so contact us to learn about the exciting things we can do to support your business.

Do you need a computer support provider?

PINPOINT provides clients with several support options. We run a helpdesk at our office, and have local engineers on call 24x7. We can augment your helpdesk, replace it, or do a blend of on site support and helpdesk. We also offer after hours support. We can even set up a specific number just for your staff or customers to call, so we can answer calls as your staff. It's all transparent to the caller, to them they are just getting a helpdesk engineer. If you can dream it up, we can support it, just give us a call and we'll show you how we're doing it for our clients, and how we can do it for you.

What is "Cloud computing"? and can it help my company?

Cloud computing concept is this year's hot technology. Cloud computing is a general term for anything that involves delivering hosted services over the internet. We offer all of this and more, and are on the cutting edge when it comes to cloud computing.

In addition to all of this, we offer virtual private servers, virtual machines, that we host on our VMWare cluster that runs on multiple hosts connected to a high speed SAN (storage area network). This allows us to offer you a server on our powerful framework, for a fraction of the cost of creating your own VMWare environment, and provide fast backups at whatever interval you need. The beauty of this setup is that if you want to dabble in virtualization, we can do that, but when you want to build your own environment as your business grows, we can move that VM over easily. We can even help with converting your physical servers to virtual servers. Please contact us to learn more, we'd love to talk to you about the options we can offer to you.

Does your website need to be refreshed?

Whether you need a new website, new content, or a total redesign, we can help. We even have the servers to host it on, no matter how big or small your site is.

Our company has no disaster recovery plan, what can you all do to help us?

This is a big issue for a lot of companies, and unfortunately one that gets put on the back burner more often than not. We can help you make sense of it all and provide solid solutions. We can set up a mirrored environment, and figure out a backup solution that will keep your company's data safe no matter what happens. You might think that you're safe because you're in a datacenter, or your facility is safe, but what about a pipe breaking on the floor above your equipment? a fire? or something else you could never have forseen? Strange things can and do happen, but we're here to make sure business continuity is the least of your concerns.

Are you planning an acquisition or merger?

Planning something like this is hard, because there are so many aspects. The IT aspect of it is easily as challenging as any of the obstacles you will face. We have engineers on staff who can help plan and execute this based on years of experience. It's a hard time for employees, as IT problems mean they can't do their job. We aim to make the transition as smooth as possible, and can handle every aspect since we do it all.

Are you planning to purchase computer equipment in the next year?

If you are looking to replace computer equipment, or purchase new equipment, we can help. Whether it's consulting with you to help you make the right purchases that will last you for years to come, to purchase the equipment, to setup and install the equipment, or all of the above, we can help. Due to channel partners and authorized reseller agreements, we are able to offer deals on equipment that is second to none.