Site map

Did you know?

Most physical servers only use a very small percentage of their resources at any given time. If you have a truck that sits in the garage 350 days out of the year, it's not doing you much good is it?

We use this to our advantage, and you see it in your bank account. We fully embrace VMware, Microsoft virtualization and hosting technologies to maximize hardware, so you are getting the most out of it, while increasing your redundancy and uptime.

Ask us about what we can do for you. Whether it's virtualizing one server, a hundred servers, your website, or your email. We can host it all, and support it every step of the way.

We support customers all across the US, but Raleigh, NC is where we call home.

View Larger Map

Current Career Opportunities

Systems Administrator

Raleigh, NC

As a key member of our Support Team, you will be responsible for supporting all aspects of systems administration for multiple clients, including networks, applications, telecommunications and end user support. This includes monitoring and maintenance on the core systems onsite and configuration and implementation of end user systems. Additionally, you will support other users and systems across the corporation remotely as needed.

The ideal candidate for this role will have a broad range of skills focused on Microsoft Server Platforms and Microsoft Client Software. You will be responsible for all levels of support processes related to various client located primarily in Raleigh with locations across the southeast. A portion of your time will be spent with the support of non-technical end users, so it important you can assist non-technical users with the day to day use of standard applications.

As a consultant resource to multiple clients you will be responsible for monitoring and troubleshooting all the onsite systems and sometimes will be a key team member in the support of larger corporate infrastructure teams. Utilizing your broad knowledge of networks and systems architecture you will carry out system and network administration functions independently within the standards of the corporate infrastructure to ensure an efficient, reliable, secure infrastructure.

Responsibilities include:

Manage multiple servers in a geographically distributed Active Directory environment, ensuring that each server has 100% uptime
Troubleshoot issues with networks, web services, mail services and overall aspects of various application systems
Perform systems administration functions for the company wide Exchange 2010 e-mail system
Monitor and manage system resources, including CPU usage, disk usage, tape backup systems, and response times to maintain operating efficiency
Document and update all activities in the change management platform
Perform systems backups and recovery procedures
Maintain network security authentication including IP telephony security, application security, event investigations and compliance enforcement
Manage and support secure Virtual Private Networks (VPN*s)
Participate in documentation of LAN network related policies and procedures
Maintain a broad knowledge of operating systems, new security and network monitoring technologies, and hardware
Perform other miscellaneous duties as assigned

Knowledge required:

Concepts and administration of computer and network operating systems and applications
Practices and methods of systems administration and maintenance
Network architecture, design, integration and protocols including TCP/IP and bridging
Data storage and communications
Principles, practices, and techniques in the installation, maintenance and troubleshooting of network hardware and software
Network performance and monitoring tools

Technical skills required:

3-4 years experience in Systems Administration in a Windows 2003/2008 environment
3-4 years experience with Fortinet Security Gateways
3-4 years experience with Knowledge of TCP/IP stacks and their functionality
2-3 years experience with End User Application Support
2-3 years experience with Remote Systems Support
Experience with Bomgar Remote Support Appliance
Advanced Knowledge of Point to Point VPN solutions
Advanced Knowledge of local and offsite backup solutions
Advanced Knowledge and Troubleshooting of Windows Server 2003/2008
Knowledge and troubleshooting of MS Sharepoint Services 3.0+ and Portal 2007+
Knowledge and troubleshooting of MS Exchange 2003/2007/2010
Knowledge and troubleshooting skills for SonicWALL UTM/Firewall Devices
Knowledge of Internet Information Services 6.0/7.0
Working knowledge of web application security, understanding of vulnerabilities and countermeasures
Ability and desire to learn new skills quickly
Effectively communicate issues and resolutions to all levels of the organization
Ability to maintain confidentiality with sensitive customer and internal information

Preferred characteristics:

Effective leadership, organizational management, and motivational skills
Strong project management and implementation skills
Excellent written and oral communication skills
A strong client service orientation and the ability to handle multiple priorities simultaneously
Self confidence, a high energy level, proactive management style, and strong conceptual skills
High ethical standards and strong personal values
An individual with a sense of urgency, drive and personal motivation

Email resumes to recruiting@pinpointrg.com

Java Developer (Permanent)

Raleigh, NC

The developer will be a member of a small project team that develops our enterprise wide procurement applications. This Product Delivery Team adheres to agile software development principles throughout all phases of the software development process, gathering and reviewing user requirements, database and application design, coding, testing, installation and maintenance, internal and external customer training and product rollout. The Developer on the team contributes primarily through programming expertise, but is expected to be an integral part of all team activities. Additionally, the developer is expected to work with developers from other Product Delivery Teams (working on the same product) to ensure continuity of architecture and design.

Responsibilities include:

Participation in user story creation and sprint planning activities.
Coding and testing of software during on an iterative, sprint based release using documented user stories and close team communication as a guide.
Ensuring the quality of the software through the use of good coding hygiene (e. g., solid unit testing practices, object oriented design, responsible refactoring, etc.)
Participation in defining and implementing technical direction.
Leading the Product Delivery Team in designing intuitive, user-friendly interfaces.
Participation in Usability Studies with our customers.
Maintenance of existing product code, as required.
Participation in the development and review of systems analysis, design, programming, testing, debugging, and documentation for assigned projects.

Required skills:

Strong knowledge of Java, JavaScript, Servlets, JSP, HTML. Knowledge of XML, AJAX, or YUI a plus.
Strong knowledge of relational databases, database design and SQL
Experience building web-based applications.
Excellent communication, organization and interpersonal skills.
At least 5+ years professional experience developing software is desired
Bachelor's degree in Computer Science or related field is preferred

Email resumes to recruiting@pinpointrg.com

IT Project Manager

Raleigh, NC

As a member of an internal Project Management team, you will join a dynamic group of responsive professionals leading cross-divisional and global internal projects. You will interact extensively with internal customers to help drive business initiatives while maintaining a collaborative balance; and lead the activities of large cross-functional/global project teams leveraging new technologies and methods, responsible for attainment of overall project objectives and goals.

Responsibilities include:

Managing application development and implementation projects from initiation through delivery, producing crisp deliverables.
Authoring highly effective written communications including project plans, schedules and status reports.
Carefully managing project scope and customer expectations, determining needs and requests for resources.
Establishing budgets and delivery schedules and inspiring teams to achieve targets.
Joining forces with other MIS teams and technical resources to deliver success.
Proactively contributing to departmental processes and improvements.
Performing other duties as assigned.

Essential skills required:

Bachelor's degree in Computer Science, Business or a related quantitative or business field.
8 years of IT-related project management experience or business analysis experience.
Ability to travel 10% of the time as business needs dictate.

Essential equivalants:

Associate's degree in same fields, plus 10 years of the stated essential experience
High school diploma (GED), plus 12 years of the stated essential experience

Required skills:

Excellent organization and planning skills.
Strong ability to lead a project team.
Superior written and verbal communication skills.
Demonstrated ability to plan, organize, and deliver multiple or complex projects.
Demonstrated experience with the working environment which applies to the scope of projects to be managed (may include software development, information technology or business process projects).
Demonstrated ability to resolve problems independently and escalate appropriately.

Preferred skills:

Experience in business analysis for enterprise projects.
Experience in consultancy-based project management.
Experience leading HR and ERP system implementation projects, with Oracle experience being a plus.
Experience leading global projects.
Experience in managing development projects for business applications in a Java/Unix/Solaris/Oracle environment.

Email resumes to recruiting@pinpointrg.com